bk4 Terms and Conditions — Please Read Before Using

By accessing the bk4 website and platform and using its services, you are considered to have fully read, understood, and agreed to these terms and conditions. If you disagree with any part of these terms, please refrain from using bk4's services.

bk4 is an online entertainment platform providing casino games and sports betting services for users in Bangladesh. These terms and conditions ("Terms") form a legal agreement between bk4 and the user.

The following words and phrases are used with specific meanings in these terms:

• "Platform" — The bk4 website, mobile site, and all related services.
• "User" or "You" — Any person who is registered on or using the bk4 platform.
• "Account" — A personal user account created through registration on bk4.
• "Bonus" — Promotional offers, free spins, or other rewards provided by bk4.
• "Wager" or "Bet" — Funds placed to participate in any game or sport.
• "Terms" — This complete terms and conditions document, which may be updated from time to time.

2.1 Eligibility Requirements

To open an account and use services on bk4, you must:

• Be at least 21 years of age.
• Operate the account in your own name and for your own benefit.
• Place bets in a conscious and sound state of mind.
• Use the services in compliance with applicable local laws.

2.2 Account Responsibility

Each user may hold only one account. Creating multiple accounts is strictly prohibited. The user is solely responsible for keeping their username and password secure. Any unauthorized access to the account must be reported to our support team immediately.

2.3 Providing Accurate Information

All information provided at the time of registration must be truthful, accurate, and complete. Providing false or misleading information may result in account termination and forfeiture of the balance.

3.1 Deposit Policy

Users must only use payment methods registered in their own name. Deposits from third-party accounts or cards are not permitted. bk4 reserves the right to verify any suspicious financial transactions and may request supporting documents for identity verification if needed.

3.2 Withdrawal Policy

Withdrawal requests are generally processed within 10 to 45 minutes. However, this time may be longer in cases of identity verification or security review. Withdrawals can only be made via the same method used for the deposit. Specific wagering conditions must be met before any bonus can be withdrawn.

3.3 Anti-Money Laundering (AML)

bk4 is committed to preventing money laundering. In cases of suspicious activity, an account may be temporarily suspended and the relevant authorities may be notified if required.

4.1 Welcome Bonus

New members are eligible to receive up to 150% bonus on their first deposit, up to ৳15,000. A 20x wagering requirement applies to this bonus, meaning the bonus amount must be wagered 20 times.

4.2 General Conditions for Bonus Use

• Bonuses are only usable for playing games on the bk4 platform.
• Bonuses cannot be withdrawn before the wagering requirements are met.
• Each bonus offer has an applicable expiry date.
• A user may claim a specific offer only once.
• bk4 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• Violating bonus terms may result in cancellation of the bonus and any associated winnings.

4.3 VIP Program

bk4's VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Users can progress to higher tiers over time based on their activity and participation. The specific benefits of each tier may differ and are subject to change.

5.1 Fair Play Policy

bk4 is committed to ensuring fair play. All games are operated through impartial algorithms and Random Number Generator (RNG) technology. Any user found attempting to unfairly influence game outcomes will have their account immediately terminated.

5.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using automated software, bots, or scripts.
• Abusing bonuses by creating multiple accounts.
• Attempting unauthorized access to another user's account.
• Any attempt to breach the platform's security systems.
• Operating an account under a false identity.
• Using the platform for criminal purposes.

5.3 Right to Void Bets

bk4 reserves the right to void or amend any bet in the event of technical errors, data feed failures, or other unforeseen circumstances. In such cases, the original stake will be returned to the user's account.

All content on the bk4 platform — including logos, designs, text, graphics, software, and other materials — is the intellectual property of bk4 or its associated partners. Users may not reproduce, distribute, or modify these materials without written permission.

Game software is licensed from world-class providers including Pragmatic Play, Evolution Gaming, JILI, Spribe, and PG Soft. Users have no ownership rights over this software.

7.1 bk4's Rights

bk4 reserves the right to suspend or permanently terminate an account without prior notice in the following cases:

• Any violation of these terms and conditions.
• Fraudulent or deceptive activity.
• Any activity that compromises the security of the platform.
• Operating multiple accounts.
• Use of an account by a minor.

7.2 Voluntary Closure Request by the User

If a user wishes to close their account, they can contact the support team via 24/7 live chat or email. A verification process must be completed before the closure is finalized.

bk4 gives the highest priority to protecting users' personal information. All data is secured through SSL encryption technology. Full details of how personal information is collected, used, and stored can be found in our Privacy Policy.

We do not share users' personal information with third parties, except where required by law. Information necessary for payment processing may be shared securely with the relevant payment providers.

bk4 is firmly committed to responsible gaming. We believe gaming should be an entertainment activity, not a source of income.

• Never bet more than you can afford to lose.
• Do not increase your bets to chase losses.
• Take regular breaks and set limits on your playing time.
• Do not bet with savings or funds set aside for essential expenses.

If you experience problems with gaming addiction, please contact us. bk4 offers self-exclusion and deposit limit features. Visit our Responsible Gaming page for more information.

bk4 will not be liable under any circumstances for the following:

• Losses caused by internet connection disruptions.
• Losses due to technical errors or system failures.
• Unauthorized access to an account resulting from the user's own negligence.
• Delays or failures in third-party payment services.
• Any legal consequences arising from unlawful gaming.

The maximum possible liability will be limited to the balance in the user's account at the time.

bk4 reserves the right to modify, add to, or cancel these terms and conditions at any time. Users will be notified of significant changes as far in advance as possible. Continued use of the platform after any changes will be considered acceptance of the new terms.

The latest version of the terms and conditions will always be available on this page. The date of the most recent update will be noted at the top of the page.

In the event of a dispute or complaint, users must first contact us via 24/7 live chat or email. Our support team will attempt to resolve the issue.

If the matter is not resolved through support, bk4's decision will be considered final. Applicable law will be followed in the event of any dispute.

If you have any questions about these terms and conditions, please contact us:

• 24/7 Live Chat Support (in Bengali)
• [email protected]
• Monday to Sunday, 24 hours — BST (UTC+6)

For other legal policies, see: Privacy Policy | Responsible Gaming | About Us