bk4 Privacy Policy — Your Information Is Safe with Us

When you register an account and use our services on bk4, we may collect various types of information. This information comes from two main sources: (a) what you provide directly, and (b) what is collected automatically while you use our platform.

1.1 Information You Provide

• Full name, date of birth, and national identity card details
• Email address and mobile number
• Residential address and postal code
• Payment method details (bKash, Nagad, Rocket, bank account details)
• Documents submitted for identity verification
• Information provided when contacting our support team

1.2 Automatically Collected Information

• IP address and device type (mobile, tablet, desktop)
• Browser version and operating system
• Login time, session duration, and browsing activity
• Transaction history and gaming activity logs
• Data collected through cookies and similar tracking technologies

bk4 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We work with trusted third-party service providers for payment processing (bKash, Nagad, Rocket, and bank transfers), identity verification, and technical infrastructure support. They process your information only for specific tasks as agreed by contract and may not use it for any other purpose.

3.2 Legal Obligations

We may be required to disclose information in response to a court order, legal obligation, or valid request from a relevant authority. Any such disclosure is always kept to the minimum necessary.

3.3 Business Transfers

In the event of a merger, acquisition, or transfer of assets involving bk4's business operations, your information may be transferred to the successor entity. In that case, the new entity will be required to follow this Privacy Policy.

3.4 Your Consent

For any sharing of information beyond the cases above, we will obtain your explicit consent beforehand.

bk4 maintains industry-standard technical and administrative measures to ensure the security of your personal and financial information.

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Secure Servers: Our servers are protected by advanced firewalls and access controls.
• Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
• Regular Security Audits: Security tests are conducted regularly to identify system vulnerabilities.
• Staff Training: Our staff receive regular training on data protection and privacy.
• Data Breach Notification: In the event of a data breach, we will notify affected users promptly.

However, no data transmission over the internet or digital storage is completely secure. We strive to provide the highest level of protection, but complete security cannot be guaranteed.

As a bk4 user, you have the following rights regarding your information:

7.1 Right of Access

You may request to know what information we hold about you. We will provide you with a copy of that information within a reasonable time.

7.2 Right to Rectification

If your information is incomplete or incorrect, you may request a correction. We will make the necessary changes after appropriate verification.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information that must be retained to meet legal obligations may not be deletable.

7.4 Right to Object to Processing

You may object to the use of your information for marketing purposes, and we will honor that request.

7.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team. We will verify your identity and take appropriate action.

We may update this Privacy Policy from time to time. When any significant changes are made, we will:

• Update the revision date on this page.
• Send a notification to registered users via email or through their account.
• Seek your consent again for material changes.

Continued use of bk4 after the updated policy is published will be considered your acceptance of the new policy. We therefore recommend visiting this page regularly.